customer experience

IDCMarketScape: Worldwide Customer Data Platforms Focused on Front Office Users 2021-2022 Vendor Assessment highlights strengths in analytics,…

Proof of Impact, a next-generation platform for ESG and impact data intelligence, announced today that it has raised $2.3 Million in seed funding. The…

Optimal Strategix Group, Inc. (OSG), a globally recognized leader in Customer Journey, Experience, and Engagement Technologies, announces the…

Quiq's integration enables Dynamics 365 customers to capture leads and customer service cases directly from SMS/text, Apple Messages for Business,…

Twixor raises $2.4M & Vitraya Technologies raises $2M in total respectively Season Two Ventures continues its India investment spree into AI and…

Service Management Group (SMG), a global customer, patient, employee and brand experience management partner to more than 500 brands, has announced a…

Intelligent automation leader Alkymi to advance innovative global trading platform's digital transformation strategy Alkymi, the leader in data…

In 2021 State of Personalization Maturity Report, Increased Investments Translate Into Greater Results Dynamic Yield, the Experience Optimization…

VelocityEHS, the global leader in cloud-based environmental, health, safety (EHS) and environmental, social, and corporate governance (ESG) software,…

Simpay, a full-service payments, payroll, and POS provider, is continuing to expand their executive leadership team with the appointment of Michael…