customer experience

Organizations have emerging opportunities – and threats – to consider as consumer loyalty increasingly takes into account broader relationships to…

DataOceans, LLC a leading customer experience management (CXM) company announced that the corporate headquarters has moved from Norcross, GA to…

ISG Pulse of the Insurance Industry survey finds 42% report security vulnerabilities increasing along with digitalization Demand for improved…

Gensquared is excited to announce the launch of Data-Driven Leaders, a new podcast where today’s biggest data analytics leaders share lessons…

Navisite announced two new additions to its executive leadership team: Jason Facer as Chief Financial Officer (CFO) and Peter Salamanca as Chief…

Nelnet Diversified Services (NDS), an experienced and trusted partner offering premier professional services and flexible, innovative technology…

The event included insight from global market intelligence and advisory service, IDC, as well as a panel of industry thought leaders Attendees at…

Forsta, a leading Customer Experience and Research Technology company, announced a global partnership with Phebi.AI, an innovative voice technology…

The rising purchasing power of younger consumers and the proliferation of channels make it critical for retailers to innovate their customer…

Offers even more resources to help all organizations uplevel their brands and scale their customer experience On the heels of announcing Sales…