customer experience

Company extends its market leadership with journey analytics and conversational AI for marketing and sales, transforming customer and employee…

With massive growth and adoption of AI-powered conversation intelligence tools and expanding use cases across organizations, Invoca Academy provides…

ISG Provider Lens report sees Nordic companies also turning to the cloud to expand their businesses across the globe Enterprises in the Nordic…

With Welcome, Optimizely will advance its digital experience leadership, empowering marketers to plan, create, deliver and optimize campaigns and…

ETS announced Steve Santana will join the organization as Chief Information Officer (CIO). Santana will provide the organization with visionary…

Mutual customers can harness the power of Amazon SageMaker with Workato’s purpose-built Connector and Accelerator to democratize data science…

Digital River combines its Global Seller services with the Gorilla IQ solution for Adobe Commerce, giving brands scalability and speed to market…

Quadrant Knowledge Solutions report highlights unique differentiators in NICE’s robust solution portfolio including industry-leading AI, and…

TTEC Holdings, Inc. one of the largest, global CX (customer experience) technology and services innovators for end-to-end digital CX solutions,…

Tech Summit Brings Leading Conversational AI Brands to Arlington, Va., December 7-8 Modev announced that it will host VOICE Summit 2021, a…