customer experience

Medallia, Inc., the global leader in customer and employee experience, and McLaren Racing announced a partnership establishing Medallia as the…

A wide footprint and expansive solution portfolio help the company address evolving customer requirements in a diverse market Based on its recent…

FleetPride, Inc. has introduced its new e-commerce site to enable customers to confidently research and quickly order parts. Previously, site visitors…

New "State of the Global Fintech Developer" study also finds that despite the growing importance of developers in Fintech, 26% are dissatisfied with…

Enxoo supports MEF’s LSO standard-conformant APIs, enabling greater precision, better customer experience and faster time to revenue for service…

Integration of Plume’s SaaS experience platform with DZS Cloud and DZS Helix Edge Access portfolios creates DZS Xperience, a powerful solution for…

Quadient, a leader in helping businesses create meaningful customer connections through digital and physical channels, announces it has been…

Based on its recent analysis of the Middle Eastern and South Asian conversational AI market, Frost & Sullivan bestows Yellow.ai with the 2021…

24-7 Intouch announced that it has acquired Goodbay Technologies, a leading provider of digital business process outsourcing services. Recommended…

According to new research released by Zendesk, Inc.in partnership with Enterprise Strategy Group (ESG), companies that have continued to invest in…