customer experience

The report offers advice for how insurers can turn self-service virtual claims processing into a competitive advantage and outlines a 2025 claims…

Network Intelligence and Automation company Kenmei Technologies announced that they have partnered with Vodafone Group on its "Digital Network…

The 2021 Driving Customer Loyalty Report Finds One Third of Consumers Considered Breaking up With a Brand and 65% Ended up Doing so as a Result of…

Hi Jon, please tell us about your current role and how you arrived at Demandbase? I’m currently the Chief Marketing and Product Officer at…

Thryv Holdings, Inc., the provider of Thryv software, the leading end-to-end customer experience platform built for growing small businesses,…

Velocicast Technology Fortifies Simulcast Capabilities and Enhances Customer Experience KAR Auction Services, Inc. d/b/a KAR Global, a leading…

Software Savvy Investor to Support Growth of Talent Performance and Customer Experience Solutions Grace Hill announced that Aurora Capital Partners…

When my mom was in the hospital, I witnessed my father pulling a U-turn on an exit ramp because he took the wrong exit on the way home one night. It…

Activus Connect, a premium provider of customer experience outsourcing solutions, announced the appointment of Sandy Ellis as Chief Revenue Officer.…

New study from Podium highlights the impacts local businesses may face if they don’t support their customers with frictionless payment methods…