Natural Language TransPerfect Honored as a Business Brilliance Award Finalist for Excellence in Customer Service AIT News Desk May 3, 2021 TransPerfect, the world's largest provider of language and technology solutions for global business, announced that it was nominated as a finalist in…
IT and DevOps Accenture and SAP Extend Partnership to Help Companies and Lead Within the Circular Economy AIT Staff Writer Apr 29, 2021 Innovative solutions will accelerate move by companies to embed sustainability in their core business processes and across their value and supply…
IT and DevOps Moogsoft and HCL Use AI to Advance Automated Incident Remediation AIT News Desk Apr 28, 2021 The joint solution delivers DevOps, SRE, and ITOps teams end-to-end automated incident detection and response across the digital business Moogsoft,…
Mobility Ogilvy Tapped to Lead Global Brand Strategy for Enterprise Holdings AIT News Desk Apr 28, 2021 Ogilvy announced it has been selected by Enterprise Holdings to lead global brand strategy for the company as it looks to support customers and drive…
Sales and Customer Support Customer Experience Disruptor Dixa Expands Operations in the US to Fix Broken Customer Service… AIT News Desk Apr 28, 2021 UiPath executive Thomas Hansen joins board and Scott Sinatra as new CRO Dixa, the Nordic customer service innovator that has transformed the EMEA…
IT and DevOps Nexa Receptionist Holdings, LLC Appoints New CEO Jeff Mosler AIT News Desk Apr 27, 2021 Former CEO Parker Davis Assumes New Role as Chairman of Board of Directors Nexa Receptionist Holdings LLC (Nexa), a people-powered, tech-enabled…
Cloud Adobe Powers Digital Healthcare Innovation AIT News Desk Apr 26, 2021 World’s Leading Brands Rely on Adobe Experience Cloud to Deliver Personalized Digital Healthcare Services With the past year illuminating that…
SaaS Netcore Appoints Krish Ramachandran as CRO for EU and South America AIT News Desk Apr 26, 2021 Netcore Cloud, the leading full-stack martech SaaS company, announced the appointment of Krish Ramachandran as Chief Revenue Officer. In this role,…
IT and DevOps Mindtree and Duck Creek Collaborate with UPC Insurance to Drive its Digital Transformation… AIT News Desk Apr 26, 2021 UPC Insurance to provide enhanced customer experience through SaaS-based core systems and its new flagship InsurTech company, Skyway Technologies…
Martech AiThority Interview with Dennis Reno, SVP and Head of CX at Cyara Sudipto Ghosh Apr 24, 2021 Please tell us about your current role and the team and the technology you handle at Cyara? As Head of Customer Experience (CX) for Cyara, I’m…