customer experience

Funding from the specialized SaaS investment firm will enable the cloud contact center platform to accelerate sales and product development.…

In today’s business environment, it’s vital to consider organizational and operational innovation as a key driver of success. Innovation means…

Data-driven insights will inform automotive sector recovery post COVID-19 NielsenIQ, an industry leader in global measurement, and J.D. Power, a…

Following sustained profitable hypergrowth in 2020, funding will fuel further expansion of XIM solution UserZoom, the leader in Experience Insights…

Company’s latest technology integrates with Adobe and Salesforce, as brand language optimization brings competitive edge and commercial impact to…

NYMBUS®, a leading provider of banking technology solutions, today announced it has named three powerful women to key company leadership positions:…

MoneyGram Online (MGO) achieved its 15th consecutive month of triple-digit transaction growth with 131% year-over-year cross-border transaction growth…

Newly created role will foster continued customer-centricity and support U.S. growth Smartly.io, the leading social advertising automation…

Collaboration aims to demonstrate that Qapter Intelligent Estimating can be used to automate claims processing Solera I Audatex, the world's…

Service Management Group (SMG), a global customer, patient and employee experience management partner to more than 500 brands, has announced a new…