customer experience

Cloud applications will be the main focus for post-pandemic investment; in the next two years, cybersecurity will represent a key technology focal…

100,000 of ActiveCampaign's 130,000 customers now use integrations to create amazing customer experiences at scale ActiveCampaign, the leader in…

Hi, Darshan. Please tell us about your current role and the team / technology you handle in the company. I joined Capgemini in 2013 as Vice…

New App Combines Loop & Tie Choice-Based Giving With the Extensibility of Salesforce, Delivering an Individualized Gifting Platform for Employees…

Enterprise software leader Stacey Epstein to drive company's global marketing initiatives and fuel next phase of growth Freshworks Inc., the…

Organizations will provide free resources to underserved Latina entrepreneurs to help their businesses thrive SurveyMonkey, a leader in agile…

AVOXI expands integrations with essential CRM technologies to increase contact center efficiency and improve customer satisfaction AVOXI, a global…

Pre-emptive, Insider-led Series C Extension Builds on Impressive YOY Growth, Major Client Wins and Customer Satisfaction Ranking That Surpasses…

Will Use Empower LOS, MSP Servicing System and Multiple Integrated, Digital Solutions - Cadence Bank has chosen Black Knight for its full suite of…

Announces global launch of 'CXe', Sonata's unique enhanced integrated CX management solutions designed for the new normal Sonata Software, a global…