customer experience

New partner’s AI-based solution helps insurers quickly identify areas of improvement in the customer experience Medallia, Inc., a leading customer…

Hi Rebecca, please tell us about your current role and how you arrived at Reputation. Thanks for having me, Sudipto. I joined Reputation as CMO in…

New Brand, Innovations Create Secure, Scalable, Modern Cloud Platform to Automate End-to-End Business Processes for Greater Productivity…

New integrations to provide a single, end-to-end view of corporate metrics by combining traditional contact center data with analytics from other…

Hi Laure, please tell us about your current role at CallTrackingMetrics and how you reached here? I am the Chief Operating Officer and co-founder…

Milestone brings the benefits of cloud delivery to all Fusion Phoenix bank and credit union customers Finastra today announced it has successfully…

Mainetti, the leading global retail solutions provider, announces NextLevel RFID, an Intelligent Solution designed to help retailers around the world…

Award-winning experienced executives take new positions to accelerate corporate strategy, customer success, partnerships and global alliances…

Total Economic Impact Study Demonstrates that 7.ai Engagement Cloud delivers significant cost savings to businesses through greater levels of AI…

US Army Veteran and Former VP at Herjavec Group Joins Milton Security to Lead Operations and Client Services. Milton Security, a leading provider…