Machine Learning Dixa Acquires Melbourne-Based AI Knowledge Startup, Elevio AIT Staff Writer Feb 19, 2021 The New Dixa-Elevio Reation Will Benefit the New and Existing Users in Customer Service Personalization and Better Machine Learning Feature Dixa…
Analytics Contentsquare Appoints John O’Melia as Chief Customer Officer AIT News Desk Feb 18, 2021 Contentsquare, the global leader in experience analytics, announced the appointment of John O’Melia as Chief Customer Officer. With over 25 years of…
News Qualtrics Enhances Vaccine Response for US State and Local Governments AIT News Desk Feb 18, 2021 Governments in California, Illinois, Missouri, and more are using Qualtrics to make it easy for every resident to get vaccinated Qualtrics, the…
Cloud Fastly Names Brett Shirk as Chief Revenue Officer AIT News Desk Feb 18, 2021 Fastly, Inc., provider of a global edge cloud platform, announced the appointment of Brett Shirk as Chief Revenue Officer, effective February 22,…
Martech Harte Hanks Tapped By Midea For Exclusive Digital Customer Care Program Across Consumer Brand… AIT News Desk Feb 18, 2021 Harte Hanks, a leading global customer experience company, announced that it has been selected by Midea America Corp. (Midea) to implement a digital…
Analytics RS Components Appoints Sean Er Lim as Malaysia Country General Manager AIT News Desk Feb 18, 2021 With over a decade of experience in tech and manufacturing industries, Lim’s promotion will see her leading the sales teams in Malaysia RS…
Life Sciences RB Standardizes on Veeva Commercial Cloud Applications to Advance Digital Excellence Globally AIT News Desk Feb 18, 2021 Veeva CRM and Vault PromoMats provide digital engagement and digital asset management capabilities to drive a personalized customer experience…
Optimization K Launch Announces New Partnership with SupportLink3 AIT News Desk Feb 17, 2021 K Launch Text Messaging Optimization Serves Banking and Mortgage End-Market K Launch, a leading text messaging optimization provider, announced a…
Martech transcosmos Releases “CESMO,” the Survey & Analytics Service That Constantly… AIT News Desk Feb 17, 2021 Optimizes Customer Effort Score on the entire support service process that goes through multiple channels transcosmos inc. hereby announces that the…
Cloud Esker to Automate Mactac’s Accounts Payable and Order Management Processes AIT News Desk Feb 17, 2021 Leading adhesives supplier adopts Esker solutions to support digital transformation journey Esker, a global cloud platform and leader in AI-driven…