customer experience

Customer Engagement Cloud Platform Connects Work, Data and Experiences Across the Enterprise Verint Systems Inc., the Customer Engagement Company,…

Every year around this time, I take stock of where automation, Robotic Process Automation (RPA) and AI are headed. Last year, I predicted that there…

Veteran tech executives join leading no-code platform company to strengthen its presence in the insurance and finance markets EasySend, the…

Artificial Intelligence is emerging as a critical tool in the digitalization of brick and mortar retail stores. The rise of machine learning has…

The tech founder and CEO educates growing businesses about the value of a strategic partner for agile global growth; Herjavec joins PGA TOUR champ…

Shift Insurance Suite Expands to Include Underwriting, Subrogation and Financial Crime Detection Shift Technology, a provider of AI-driven…

JetBlue to Use ASAPP for Its Omnichannel Digital and Voice Customer Experience JetBlue and ASAPP, Inc., the artificial intelligence research-driven…

The Gartner Peer Insights Customers' Choice Distinction Is Based on Feedback and Ratings from End-User Professionals Who Have Experience…

lifestyle and fashion product images in seconds autoRetouch - the AI-powered image editing platform - has announced seed funding of €3.2 million,…

Out of 11 major industries analyzed, airlines stand out for delivering the best customer care on Twitter  Sprinklr, the Customer Experience…