customer experience

Behavioral Health Center of Excellence (BHCOE) today announced the appointment of David J. Cox, Ph.D., MSB, BCBA-D as Chief Data Officer. In his role,…

Digital Mortgage Solution Increases Lender Workflow Efficiencies and Delivers More Consistent Income Calculations in a Fraction of the Time…

Cites Strong Suite of Healthcare IP Tools/Frameworks/Accelerators, Deep Healthcare Expertise on Salesforce, Global Reach and Talent Everest…

Mike DiComes and Omer Riaz Join as Vice Presidents to Support Jenzabar’s Rapid Growth and Leadership in Transcending Higher Education Technology…

Bright Pattern replaces top cloud contact vendor with significantly better ease of use, agent experience, agent productivity, omnichannel reporting,…

Curated Version of Tata Consultancy Services(TCS)' Comprehensive Solution Automates Application and Infrastructure Testing for Superior Customer…

Farmers Edge and Hudson Insurance Company strike partnership to deliver a high-tech, omnichannel experience that redefines how insurers,…

This collaboration advances Tinubu Square’s innovative digital solutions to a new competitive edge using Microsoft Power BI, the top Business…

Sitecore, the global leader in digital experience management software, announced that Lee Miles will join the company as chief customer success…

Kum & Go Relies on Actionable Insights From CB4's AI to Improve Product Buyability for the Most Important Skus in Each Store. After a…