customer experience

AmTrust Leverages the Bold Penguin Terminal to Strengthen Digital Binding Capabilities for Agents Bold Penguin, a rapidly growing insurance…

Company Announces Industry’s First “All-In-One” Enterprise Scale Master Data Management SaaS Solution Informatica, the market leader in enterprise…

Global Conversational Service Automation company adds new talent in preparation for its next phases of global expansion Uniphore, an early leader in …

Seasoned leader to further Customer Experience foundation; role will laser focus on solution and platform adoption at scale to further company’s…

NCR Corporation, a leading provider of retail solutions that run the store, announced the acquisition of grocery e-commerce leader Freshop. “We…

PCI-Compliant Credit Card Automation Native to Thrio CCaaS Offering Thrio, Inc., maker of award-winning cloud contact center software, announced…

Automated Customer Experience Market Leader Achieves High Customer Satisfaction Scores for Ease, Efficiency and Quality of Support Ada, the leader in…

Accenture has been named a Leader and Star Performer for application and digital services in the global life and annuities (L&A) insurance sector…

Based on its recent analysis of the North American Unified Communications and Collaboration (UCC) market, Frost & Sullivan recognizes Sangoma…

Seasoned Executive to Lead Portfolio Innovation Strategy Today Pure Storage, the IT pioneer that delivers storage as-a-service in a multi-cloud…