customer experience

Digital offering will enable companies to use AI-driven chatbots to help address the wave of expected requests for information from more than 330…

Talkdesk, Inc., the cloud contact center for innovative enterprises, is now a part of the Amazon Web Services (AWS) Partner Network (APN). The APN is…

Appian Offers Low-Code Speed and the Power of Automation to Help Drive the Innovation Process in Scientific Research and Drug Discovery Appian …

Led by Morningside Ventures, new round also enables Curai Health to expand to enterprise markets Curai Health, a virtual care company using AI to…

Nuvi adds dozens of new data visualizations and customized dashboards to help enterprise companies get more insights out of social data Nuvi, the…

Converge Technology Solutions Corp. a national platform of regionally focused Hybrid IT solution providers in the U.S. and Canada, is pleased to…

Route 101, a leading cloud systems integrator of advanced customer service technology platforms and tools in the U.K., and Omilia, a global provider…

Crowd intelligence software company adds go-to-market veteran to help guide its business growth and expand its market presence Armored Things, the…

BearingPoint survey indicates that only 41% of organizations have a CDO office, out of which only 19% have reached a high maturity level The ongoing…

Medallia, Inc., the global leader in experience management, announced that Elizabeth Carducci has been promoted from the executive vice president,…