customer experience

Announces availability of award-winning Sitecore AI Auto Personalization and content delivery advancements during Sitecore Symposium Sitecore, the…

Planterra Foods will use the Alida Sparq digital insights platform to make decisions with their customers, not for them Alida (formerly Vision…

Leading HVAC provider launches touchpoint-based CX programme to drive growth IMI Hydronic Engineering, the industry-leading provider of innovative…

TechSee, the category leader in Intelligent Visual Assistance, announced it has raised $30 million in a Series C equity investment round. The round…

The former five-time general counsel for Square and other technology companies, Hillary Smith brings veteran leadership and a range of valuable…

Introducing capabilities and enhancements to the Qualtrics XM Platform that facilitate taking action with enhanced analytics, data management and…

Partnership will help wholesale distributors deliver a better customer experience and improve margins amid unprecedented disruption Zilliant, an…

JAGGAER has been recognized by leading research firm Gartner as a Leader in its 2020 Gartner Magic Quadrant for Procure-to-Pay Suites, improving its…

C3 AI CRM enables a new category of customer-focused industry AI use cases and a new ecosystem C3.ai, Microsoft Corp., and Adobe Inc. announced the…

New partnership and integration gives Medallia customers API-based connector to integrate Medallia experience management feedback insights into…