customer experience

At its 6th annual conference, Invoca announced three new solutions that extend its AI-powered conversation intelligence platform beyond the marketing…

Research from Corinium and Precisely Examines How Customer Experience Leaders Must Reinvent their Strategies to Meet Consumer Expectations…

Product Usage Data Connects Brands and Customers to Create Meaningful After-Sale Engagements  Blustream, the leading after-sale customer engagement…

Docebo, a leading artificial intelligence (AI)-powered learning platform, announces significant enhancements to their customer’s experience.…

NICE Real-Time Authentication verifies customer identity in seconds and significantly boosts operations security for a leading bank in Europe NICE…

Conversica, Inc., the leader in Intelligent Virtual Assistants helping organizations attract, acquire and grow customers at scale, announced its…

Onit, Inc., a leading provider of enterprise workflow solutions, including enterprise legal management, contract lifecycle management, and business…

Josh Feast, CEO and Co-Founder, Among 100 Most Intriguing Entrepreneurs at 2020 Builders + Innovators Summit Cogito, a leader in real-time…

Company to acquire certain assets and subscribers of Bluegrass Cellular in RSAs 3, 4 and 5 in Kentucky Verizon Communications Inc. announced that it…

Strategic partnership brings together AI, Machine Learning, Automation and expert digital transformation services to better address customer issues,…