customer experience

Thryv Holdings, Inc. announced a new board of directors focused on enhancing the company’s leadership with a deep bench of Silicon Valley and…

Partnership Promises Frictionless Access and Transacting, Reinforcing Customer Loyalty and Boosting Revenue. Entersekt, a leader in device identity…

Combined with Salesforce Customer 360 Platform and Salesforce Field Service, Asset 360 will create the world's most complete field service solution on…

SugarCRM Inc., the innovator of time-aware customer experience (CX), announced that AUDIENCEX, the largest independent trading desk built for…

September 14th Virtual Summit Brings Together Leading Global Industry Experts, Service Providers and Partners to Address the Immediate Opportunities…

Finance executive Brian Swartz joins customer experience leader to propel cloud business forward Genesys, the global leader in cloud customer…

Blue Prism, a global leader in intelligent automation, announced that Chip Coyle has been named Chief Marketing Officer, where he will lead the…

Leading CX Provider Delivers Historic Volumes in Social CX Services During the Pandemic Alorica Inc., a leading global customer experience …

Snaps is proud to support the eCommerce businesses that use Zendesk through seamless customer service automation Snaps, a leading provider of …

Former Hootsuite and Yammer Executive, Dee Anna Mcpherson, Joins as CMO; Jennifer Lovette Appointed Svp of Customer Success Following Executive Roles…