customer experience

Brierley, a leading customer data and engagement platform, announced it was recognized in Gartner’s July 2020 Market Guide for Loyalty Management as a…

WHO can now provide faster, verified responses to queries; helping more people protect themselves from COVID-19   Sprinklr, the world’s leading…

Online executive education offering will advance the next generation of technology leaders through the study of cutting-edge AI research and hands-on…

Adobe (Magento) Is Recognized as a Leader for Fourth Consecutive Year for Completeness of Vision and Ability to Execute Adobe announced that it has…

As schools adapt to new learning environments, the Return to Learn Pulse helps them continuously listen to how their students and staff feel about…

Over 30 higher education and 50 K-12 institutions across the U.S. have been leveraging the Return to Learn Hub to guide their reopening efforts,…

The milestone upgrade introduces powerful features that improve businesses’ ability to answer customer questions with Yext Answers Yext, Inc., the …

The World's Number One Enterprise Yard Management System and the Leader in Supply Chain Visibility Combine Forces to Provide Highly Efficient…

Talkdesk makes waves with Talkdesk CX Cloud earning highest possible scores in 12 criteria Talkdesk is a Leader in CCaaS Providers, Q3 2020…

DVS Spotlights Interaction Analytics for UCaaS and CCaaS at Customer Contact Week DVSAnalytics, a leading provider of workforce optimization…