customer experience

Leading immigration law firm enhances client experience with Cobalt® UiPath Connectors and new types of RPA In another first in the legal tech…

UJET Inc., the ultra-modern cloud contact center for customer-focused enterprises, announced a partnership with Kustomer, to offer businesses UJET’s…

Digital-first leader signals disruption of the contact center industry accelerating TTEC's CXaaS platform TTEC Holdings, Inc., a leading global…

Uniphore, an early leader in Conversational Service Automation, announced that it will be providing its advanced conversational service automation…

Ada’s expanded integration strategy with Salesforce brings the power of accessible AI to the broader market and organizations seeking a best-in-class,…

New integration enables real-time, actionable insights based on key performance data for small and midsize enterprises ShipStation, the world’s…

2600Hz, a leading provider of unified business communications and the world-renowned KAZOO platform, and OneBill, a leading Billing & Revenue…

Jeff Rumburg, Managing Partner of MetricNet, LLC, the global leader in IT Service and Support benchmarking, has been appointed to the QSTAC Strategic…

Company cited for strengths in advisory services, secure endpoint management, field services and end-user support Unisys Corporation  announced…

Unified Communications Platform Contributes to Confidence on Multiple Campuses NWN, a leading technology-enabled service provider focused on…