customer experience

Real-Time Customer Journey Profiles Empower Brands to Take Actions that Drive Loyalty & Increase Purchase Frequency Medallia, Inc., the global…

New certification courses designed by XM experts will help business professionals with career advancement and provide innovative ways to take their…

Unique emotion-based analytics underpins offering revealing important signals behind how to bring employees back to the office in the right way…

Protecting sensitive patient health information across products Global cloud communications software and solutions provider IMImobile PLC,…

Leaders take the helm of Company's newly realigned organization that combines airline and agency-focused businesses, creating a stronger, seamless…

Eltropy, “The Best* text messaging-based platform for Credit Unions”, and Avtex, a customer experience (CX) consulting and technology company have…

SAS Customer Intelligence 360 updates help brands respond to market changes with unprecedented customer intimacy, customized engagement and…

The XM Institute provides members with access to original research and thought leadership insights, an active online and in-person community of XM…

Two leaders in employee experience build upon successes in first year of the partnership to meet evolving employee listening needs Qualtrics, the…

RSA Adaptive Authentication for eCommerce enables frictionless payments and reduces CNP fraud in alignment with EMV 3-D Secure RSA a global…