customer experience

Founder & CEO Ryan Holmes moves to Chairman of the Board Tom Keiser Hootsuite announced Tom Keiser, former COO of Zendesk, has been appointed as…

To streamline communications with internal teams and clients, Avtex, a customer experience (CX) consulting and technology company, announced it…

Tiger Analytics, a leading provider of AI & advanced analytics consulting services has come on board as a Microsoft partner. As part of this…

Boost your Cisco UCCE/X PCCE contact center performance with all new integration of WhatsApp. The advanced and integrated tool CXInfinity makes…

The first-of-its-kind, proven framework shows businesses how to deliver modern, next-generation customer service with conversational support…

The large business supplier has implemented Zappix Visual IVR customer self-service for its North American operation Zappix, the leading Visual IVR…

Total Expert, the fintech company behind the first fully-integrated marketing and customer experience platform for the mortgage and financial services…

WPP has been named a Leader among Adobe Implementation Service Providers by Forrester Research, Inc., out of a field of the 12 most significant…

Partnership delivers new digital experience to Swoop SaaS product  Agero, a leading B2B2C provider of driver assistance services, today announced it…

Virtual Events on July 1 and July 7 will Demonstrate How to Use Accelerated Analytics To Build 5G Network Resilience, Increase Revenue, Improve…