customer experience

Nokia today introduced its cloud-native Digital Operations Center software solution to give communication service providers (CSPs) new…

Purchase Extends Offerings Designed for Discrete Manufacturers and Adds New Capabilities Aptean, a global provider of mission-critical enterprise…

Kibo’s Monetate connects targeted advertising with personalized marketing Kibo, a leader in cloud commerce, announced the release of AdLink, a new…

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has announced that Koopid, the…

Yext, Inc., the Search Experience Cloud company, and Three, one of the UK's leading mobile networks, announced significant improvements to Three's…

Vitria today announced the evolution of their Digital Operations suite with the VIA AIOps Application, which enables reliable automation across all…

Offering extends market-leading collaboration tool with global enterprise cloud call center platform for complete enterprise communication solution…

Global Banking Firm Extends Strategic Relationship With Privitar From Customer to Investor Privitar, the leading data privacy platform provider,…

Gerald Groh to lead the development of strategic partnerships throughout the European Union CallCabinet, a leading global provider of Cloud-native…

The new solution automates an otherwise complicated and time-consuming manual process, allowing health officials to trace the spread of the virus more…