customer experience

Successfully navigating the COVID-19 pandemic by enabling agents to work-from-home for business continuity needs is a crucial component of Talkdesk…

Banks that collaborate, embrace Open X and transform into Inventive Banks are most likely to prosper Capgemini and Efma published the World FinTech…

Sage cloud financial management system recognized for outstanding product innovation, customer satisfaction, and finance-focused functionality Sage,…

Flosum, a highly-rated DevOps tool for Salesforce, sees continued demand for its solution, despite current economic climate Flosum, a highly-rated…

Industry Veteran Brings Over 20 Years of Engineering Portfolio Management Experience to Nutanix Nutanix, a leader in enterprise cloud computing,…

Companies will work to accelerate digital transformation with Modyo’s Digital Experience Platform in Latin America We’re pleased to announce that …

Customer Experience Management solution introduces 6-month program offering free access to curated customer feedback solutions to support companies…

Natterbox, a leading provider of global voice cloud services, has secured £7.5 Million of growth equity funding from the Development Capital team at…

Now that holiday promotional plans and sales are largely behind retailers, now is the perfect time for companies to start thinking about what they’re…

Identity-As-A-Service Live in Amazon Marketplace so Companies Can Authenticate Customers Without GDPR Risk Proving who you are is a frustrating…