customer experience

BluLogix, a leader in complex billing and monetization solutions, is very pleased to announce that sales veteran, Brett McKinnon, joins as BluLogix’…

BluLogix, a leader in complex billing and monetization solutions, is very pleased to announce that sales veteran, John Burnside, joins as BluLogix’…

Zendesk Chat Sees 40 Percent Year-On-Year Growth of Completed Chat Interactions Globally, With the Team Now Expanding Its Role to Drive Development of…

New Additions Feature More Curated Recommendations to Create a Seamless and Personalized In-App Experience, Along with a New Polling Feature to…

How AI Is Used in Aviation? Artificial Intelligence (AI) technology is optimizing flight operations and impacting the commercial Aviation industry in…

AI-Powered Solution Understands Context, Reduces Friction, Enhances Customer Experience Coveo, the Experience Intelligence Platform Leader for…

Unveils Global Mobile Edge Cloud strategy for accelerating 5G monetization Launches new collaboration with AT&T to develop 5G edge computing…

Resulticks, the world's fastest-growing real-time conversation marketing solutions provider, was recently honored with the "Elevating Customer…

Twilio, the leading cloud communications platform, announced the appointment of two executives to its team. Steve Pugh joined the company as its chief…

Talkdesk Boost for Business Continuity neutralizes the impact of natural disasters on support operations with fast and easy transitions from…