Mobile IMImobile Enables Hyundai to Use WhatsApp Business for Customer Service AIT News Desk Mar 4, 2020 Using WhatsApp as a Customer Service Channel Will Improve Customer Experience for Vehicle Service Booking Global cloud communications software and…
Technology MoxiWorks Launches New Suite of Products for Luxury Brokerages AIT News Desk Mar 4, 2020 M Suite targets high-end markets with elevated design and experience MoxiWorks, the leading real estate technology platform, announced the launch…
Computing Vector Now a Part of Honeywell’s Global Vendor Program AIT News Desk Mar 4, 2020 Vector Capture, Workflows and TMS integration now available for thousands of Honeywell clients in their pursuit to help transportation companies speed…
SaaS Stella Connect Releases Industry’s Most Powerful Integrated Contact Center QA Solution Rience AIT News Desk Mar 3, 2020 Industry's First Platform to Give CX Leaders Visibility Into Performance With Tools for Driving Improvement of Frontline Teams Stella Connect, a…
Computing HomeToGo Concludes Contact Center Solution Search With Move to Talkdesk AIT News Desk Mar 3, 2020 Seamless Integration Through Talkdesk for Salesforce Provides Customer Information to HomeToGo Agents With Automatic Screen Pops to Improve…
Analytics Cubro and SilverEngine Announce Technology Partnership AIT News Desk Mar 3, 2020 Cubro and SilverEngine enter into a strategic partnership, combining Cubro’s technology for robust network infrastructure with SilverEngine’s…
Automation Ada and Zendesk Strengthen Customer Service Platform Integrations AIT News Desk Mar 2, 2020 Ada’s automation and AI enhance the customer experience across Zendesk platform Ada, the market leader for Automated Customer Experience (ACX),…
Hot Startups Metanoia Announces the Closing of a $19.3 Million New Round of Funding and Its Entry Into the 5G… AIT News Desk Mar 2, 2020 Strategic diversification will lead to launching of new 5G chips in near future Metanoia Communications Inc., a leading manufacturer of…
Guest Authors Open Data Sources for AI in Industry Ekaterina Lyapina Mar 2, 2020 When starting a new project to enhance the capabilities of a production facility with Artificial Intelligence, the common question is: “Is it…
Analytics Virtana Advances Growth and Frictionless Customer Experience with Appointment of New COO, Lisa… AIT News Desk Mar 2, 2020 Alger and Leatherman Add Industry Leadership and Expertise to Foster Continued Growth and Adoption of Hybrid Infrastructure Management Virtana, the…