customer experience

First U.S. Fintech to Announce Acquisition of a Bank, Now Poised to Reimagine Banking LendingClub Corporation, America's largest online lending…

Genesys Supports the World's Leading Messaging Services, Including Apple Business Chat Genesys, the global leader in cloud customer experience and…

Companies across a range of sectors are increasingly adopting a hybrid workforce model: whereby AI (Artificial Intelligence)-powered digital…

Vlocity, Inc., a leading provider of industry-specific cloud software, was ranked #53 on Inc. magazine’s inaugural Inc. 5000 Series: California list,…

Email First Seen allows customers to see the age of an email that appears in an interaction, enabling them to more quickly and accurately determine…

Co-Founders Restructure to Continue Scaling Business and Disrupt Industry With Innovation Grapevine6, a patented social and digital sales engagement…

A 24/7 self-serve customer service with Google Cloud Dialogflow and Dataflix Messenger – driving engaging conversations NatureMills has selected…

Strategic acquisition comes as Five9 continues to accelerate enterprise cloud contact center adoption Five9, Inc., the leading provider of the…

Verdane Capital IX (Verdane) is the major investor in data visualization reporting firm Dapresy AB and will merge the two companies Verdane, the…

The Salesforce Platinum Consulting Partner Is Rolling out a New Service, on Top of Its Existing Lightning Experience Migration Services, That AIMS to…