customer experience

Purpose-built solutions expedite carrier responses and reduce operational burden, leveraging domain-specific AI and automation capabilities  Ushur,…

eBook Explains How to Achieve Next-Gen Customer Interactions Using Generative AI (GPT) with Concrete Use Cases and Explanations, Defines How Roles and…

Embedded Artificial Intelligence and Machine Learning Capabilities Will Transform Operations and Customer Experience Functions while Boosting…

Programs leveraging TP Configuration significantly reduced handling times and escalations  Teleperformance, a global leader in digital business…

Meeranda, a privately held artificial intelligence (AI) solutions provider serving both small and medium businesses (SMBs) and global multinational…

VML will be the world’s largest creative company, combining brand experience, customer experience and commerce WPP announced a major evolution in…

IVAs now meet quality expectations and improve customer wait times due to vast improvements in AI technologies A new customer experience benchmark…

The enhanced set of capabilities in the new CEP enables full-funnel interactions to drive lower CAC and higher LTV Gupshup.io, the leading…

Digitate, a leading provider of SaaS-based enterprise software for IT and business operations released a study conducted in partnership with ASUG,…

As one of India's largest IT companies, startelelogic will focus on flagship CX product Telemo.io One of India's largest IT companies, startelelogic…