News New Software AG and Adobe Offering to Deliver Improved Customer Experience, Bolstering Sales and… AIT News Desk Oct 29, 2019 Mproved Integration Technology Powered by Software AG Is Helping Adobe Move into New Markets and Geographies Software AG launched a certified…
Guest Authors Use the Iron Man Approach for CX to Make the Most of People and AI Ed Arcinue Oct 29, 2019 Where Does AI Fit into the Customer Experience? How Businesses Can Use the Iron Man Approach to Make the most of People and AI. LegalZoom's Chief…
Human-Centered Computing RPA Is Just the Beginning of Your Intelligent Automation Journey Chris Huff Oct 25, 2019 This six-part blog series will guide readers through the latest concepts in multichannel document capture, with an emphasis on how AI has transformed…
Computing DESelect Launches Easy Segmentation Tool for Marketers Using Salesforce Marketing Cloud AIT News Desk Oct 25, 2019 The Company AIMS to Empower Marketers to Effortlessly Create Audience Segments, Without Having to Rely on Technical Experts. DESelect announces…
Machine Learning Cisco Research Shows It Eager to Adopt AI, Intent-Based Networking AIT News Desk Oct 25, 2019 In Order to Achieve This, Organizations Are Moving Their Networks Towards Intent-Based Networking and Investing in AI Technologies. The network is…
Computing FinTech Innovation Lab New York Now Accepting Applicants for 2020 Class AIT News Desk Oct 24, 2019 Founded by Accenture and the Partnership Fund for New York City, Program That Supports NYC as a Fintech Center Is in Its 10th Year Applications are…
Guest Authors Here’s Why You Shouldn’t be Afraid of Negative Feedback in Your Customer Community Shannon Emery Oct 23, 2019 Many organizations creating an online community have had this fear: What if we build an online community and customers just use it to say bad things…
Analytics Survey Reveals US Retailers Are Missing Out on Global eCommerce Opportunities AIT News Desk Oct 23, 2019 International Ecommerce Will Top $3 Trillion in 2019, According to Report from BlueSnap and Kount Kount, the leading AI-driven fraud prevention…
Guest Authors Consistency is Key to Customer Experience Christopher Hauca Oct 22, 2019 In the pre-digital era, customer experience was fairly linear. Customers would enter a store, chat face-to-face with the clerk, perhaps ask a few…
Augmented Reality Vuzix Announces Smart Glasses Remote Worker Connectivity Bundle on Sprint Curiosity IoT AIT News Desk Oct 22, 2019 Vuzix Corporation, a leading supplier of Smart Glasses and Augmented Reality (AR) technology and products, announced the launch of a turnkey Vuzix…