customer experience

Could you let us know your journey into technology? What inspired you to start Valyant? I have always been interested in technology and actually…

8x8 Recognized as a Challenger for the Fifth Year in a Row 8x8, Inc. , a leading Software-as-a-Service provider of voice, video, chat, contact…

Infor EAM and Sapphire Systems Help Major UK Transport Network Consolidate Asset Data for a Better Customer Experience Infor EAM and Sapphire…

Cloud contact centre and customer engagement provider, Content Guru, has been positioned in the Leaders quadrant in the 2019 Gartner Magic Quadrant…

TigerGraph Graph Database Technology Improves Performance and Scale for Critical Risk-Scoring and Anti-Fraud Processes at…

The Single Largest Customer Experience Event in North America to Unlock the Promise of Customer Experience Transformation Forrester announced…

After attending the Zendesk Showcase at the Raffles Hotel, Singapore, I had the privilege of sitting down with Tom Keiser, Chief Operating Officer and…

Ometria Finds That Marketers Face a Choice between Stressing out Customers with Lots of Generic Marketing, or Putting Customer Experience First…

Marketers Can Now Integrate Highly Personalized Mobile In-App Engagement into a Customer's Cross-Channel Journey with Their Brand, Leveraging All the…

B2B technology marketplace G2 released last week its first Best Software Companies in Asia Pacific (APAC) ranking. ActiveCampaign’s Asia Pacific…