customer experience

Veteran Operations Executive Richard Cox, Jr. Assumes Leadership Role Cox Enterprises announced that Richard Cox, Jr. has been appointed as…

Amy Much, Vice President of Legal and Brittany Keller, Chief Customer Officer Join as Protenus Continues to Expand Their Customer Base Protenus,…

CoreXM Unlocks Powerful Solutions to Help Experience Management Professionals Analyze Vast Amounts of Experience Data (X-Data), Improve Feedback…

New Marketing Executive to Help Drive Company’s Growth Silicon Labs , a leading provider of silicon, software and solutions for a smarter, more…

Brands Must Integrate Disparate Applications, Data Sources and Devices to Deliver Connected Experiences and Earn Loyalty MuleSoft, provider of the…

Evolution of employee self-service supports Calabrio vision to help customers achieve a flexible, fair and digitally optimized workplace Calabrio,…

ActiveCampaign, the leading Customer Experience Automation company, announces two executive hires with a recent history of leading SaaS software…

 Artificial Intelligence is a major breakthrough for customer support functions, offering answers in real-time and asking intelligent follow-up…

Operational Data from 1.6 Million Anonymized and Aggregated Endpoints Reveals Employees’ Digital Experiences in the Workplace Nexthink, a global…

Users Will Be Able to Modify, Organize, Sign, and Collaborate on PDFs Directly in Box. Today’s Enterprise Document Sharing market is very different…