customer experience

Tell us about your role at Widen and the team/ technology you handle. I’m the VP of Product Development at Widen*. We provide Digital Content…

Once upon a time, a great consumer experience began with your local mail carrier dropping off the latest edition of the Sears Catalog. Though…

Workato, the leading Enterprise Automation Platform, announced a collaboration with Zendesk, Inc. to bring customers enterprise grade integrations and…

SMS Enabled Numbers and SMS Forwarding Service Now Available in the US and Canada AVOXI, a leading provider of cloud communication services,…

New Report Uncovers How CIOs and It Decision-Makers Are Engaging Start-Ups and Emerging Technologies Sapphire Ventures, a Silicon Valley based…

Parasoft Selenic Empowers Organizations to Accelerate Software Delivery While Ensuring a Reliable Customer Experience Parasoft, the global…

Genesys Surveyed 1,304 American Employers and Employees on Upskilling Workers Through Training with AI, (Ro)Bots and AR/VR It should come as no…

OutSystems Solves One of the Biggest Problems Facing Developers Today – Quickly Delivering Brilliant, Omnichannel Experiences That Users Love…

Former SAP Executive to Lead Next Phase of Growth SocketLabs, the industry leader in high-volume email delivery offered in both SaaS and on-premise…

Extends Oracle CX with Leading Cloud-Native Omni-Channel Loyalty Solution Oracle announced it signed an agreement to acquire CrowdTwist, the…