customer experience

Forrester’s CX Index methodology was used to benchmark the CX quality of 39 brands in six industries Walmart’s acquisition of Flipkart seems to be…

Adds Cloud Readiness and Adoption, Identity and Access Management and Modern DevOps Rightpoint, the independent customer experience agency with…

Global Connected Consumer Index Highlights Need for Marketers to Strike a Relevancy Balance to Deliver Personalization and Brand Value Without…

Majority of telcos in the Asia-Pacific (APAC) region are integrating artificial intelligence (AI) tools and platforms into their existing business…

In Mind Cloud, provider of a leading, cloud-based manufacturing sales platform, announced the completion of a EUR 16 million Series B financing…

Leveraging the Power of AI, New Smart Conversations Allow Organizations to Gain Greater Insights into Experience Data Qualtrics, the leader in…

Supply Chain Application Optimizes Order Management Process with Single, Real-Time View of Orders and Inventory Across Entire Fulfillment Network…

Following the Acquisition of ParalleIM, DataRobot Augments Its Enterprise AI Platform with Centralized Deployment, Monitoring and Governance for Any…

Zendesk Set to Further Expand Its Singapore Product and Engineering Teams, Fueled by a Renewed Partnership with the Economic Development Board…

Axiros Solution Enables for Zero-Touch Multi-Service Fulfillment While Reducing Operational Costs Axiros, a leader in IoT Device Management and…