Leading Communications Provider Leverages Qualtrics to Power Its Global CX Program
Qualtrics Customerxm Enables Global Technology Company to Further Its Customer-First Culture Through Actionable Customer Insights
Qualtrics, the…
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customer experience
AiThority Interview With Henry Peter Co-Founder and CTO at Ushur
Know My Company
What hype do you see around the applications being used by insurance companies today that are leveraging AI and ML?
There is…
Lookcast Is Now Sap-Certified with Techedge Connector for Sap C/4HANA Commerce
Techedge is proud to announce the certification of its connector for SAP C/4HANA for Lookcast, a customer experience platform that has rethought the…
CONCURED Named a Cool Vendor in Gartner’s 2019 ‘Cool Vendors in Personalization’ Report
The Report Identifies “Five Vendors That Go Beyond Targeted Marketing and Custom Offers to Unleash New Opportunities for Personalization.”…
70% of U.S. Employees Hold Positive View of AI in the Workplace Today
Genesys Survey Results Challenge Common Assumptions About AI Job Displacement Fears
Despite recent doom-and-gloom anecdotal reporting, a…
AI Drives RPA Deployments for Better Customer Experience and Higher Revenue Growth
RPA Needs to Be Part of a Cross-Organizational Plan for Automation, as It Can Improve Business Results with Efficient Processes and Employee…
Qualtrics CustomerXM Witnesses Unprecedented Growth with Global Brands Choosing Qualtrics for…
More Than 75 Percent of the Fortune 100 Use Qualtrics to Power Their Experience Management (XM) Programs
Qualtrics, the leader in experience…
NICE inContact CXone Takes Gold in Contact Center World Awards for Best Technology Innovation
CXone Wins Top Ranking Performers Award for Best Live Agent Support Solution
NICE inContact, a NICE business, announced that NICE inContact CXone,…
Why Customer Experience Is Essential Today, and How Businesses Can Capitalize on It
The latest rage in Customer Experience (CX) is … well, customer experience. That is, the word experience is being emphasized more today than ever…
Sinequa Rolls out Next-Level AI & UI Powered User Experience Framework
Sinequa, one of the leaders in the search and analytics market announces next-level customer experience platform powered by AI & UI. The new…
