customer experience

Business leaders whose jobs involve customer service are looking to AI for a competitive advantage as cost pressures mount and customer loyalty is…

Program set to Accelerate Go-To-Market Strategy and Conversational AI Adoption Kore.ai, the world's leading enterprise conversational AI (CAI)…

 Tacton, the leading Configure, Price, Quote (CPQ) SaaS partner to manufacturers for simplifying sales in complex configuration announced it has…

 AudioEye the industry-leading enterprise SaaS accessibility company, announces new product capabilities that make it easier for organizations to…

Fixably, the global after-sales software provider, has appointed Annukka Matilainen as their new Chief Operating officer. Annukka is a telecom…

ComputerTalk, developer of ice Contact Center with Microsoft Teams, and Tethr, the leading AI-powered conversation intelligence platform announced the…

RADCOM Ltd. launched its cloud-native RADCOM Virtual Drive Test (VDT) solution as part of the RADCOM ACE platform for 5G to significantly reduce drive…

Pronovias unifies their social and voice of the customer teams to optimize customer experiences using one Sprinklr platform. Sprinklr, the…

AXA Hong Kong and Macau ("AXA")announced its collaboration with CoverGo, the leading global no-code insurance SaaS core platform for health, life, and…

 Netskope, a leader in Secure Access Service Edge (SASE), announced that it has been named a Leader in the IDC MarketScape Worldwide NESaaS 2023…