customer experience

IFS, the global cloud enterprise software company announced results of its global State of Service research study* of Communication Service Providers…

AI enables faster, easier ways to engage audiences, building trusted connections between brands and consumers Jebbit, the provider of the world’s…

Please tell us a little bit about your role at Momentive. How did you arrive at the company? I currently serve as Momentive's Senior Director of…

Infor, the industry cloud company announced that Anne Fontaine, a women's ready-to-wear and accessories brand known for its white blouses marketed…

Birdeye, a leading provider of reputation management and digital customer experience solutions, has expanded its long-standing premier partnership…

VOX Solutions is excited to announce that it has been appointed as the exclusive gateway for international Application-to-Person (A2P) Short Message…

Visionet, a digitally-enabled solutions provider that innovates, designs, and delivers cloud-native products and services, announces the successful…

Students use Sprinklr to conduct research for local organizations and prepare for a job in social media Sprinklr, the unified customer experience…

Deposit pricing optimization is critical for European banks such as Česká spořitelna that want to drive positive customer engagement Highlights:…

Adobe kicked off Adobe Summit EMEA 2023 – the industry’s leading Digital Experience Conference – by unveiling new innovations in Adobe Experience…