customer experience

While the conversation in the public sphere around AI has shifted in recent months, thanks to ChatGPT and its ilk, we all know that the development…

Uniphore, the leading conversational AI and automation platform, announced its availability in Amazon Web Services (AWS) Marketplace, a digital…

Compass UOL, an agile engineering firm and a member of Oracle PartnerNetwork (OPN), has announced a new set of connectors integrated with Oracle Cloud…

Quadrant Knowledge Solutions announced  that it has named Quadient as a 2023 technology leader in the SPARK Matrix Customer Communication Management,…

Cognizant  announced that they have modernized claim operations for the FCCI Insurance Group (FCCI), helping the regional property and casualty…

62% of Businesses Prefer a Unified AI- and ML-powered Observability Solution to Provide a Better Customer Experience ManageEngine, the enterprise…

NICE  a leading customer experience innovator,announced that it has been named a Customers’ Choice in the 2023 Gartner Peer Insights Voice of the…

Ahead of Hannover Messe, one of the largest manufacturing events in the world, Google Cloud announced new global research that found that…

SuccessKPI, a leading, cloud-native, contact center customer experience insight and action platform provider, announced key findings such as, more…

Turvo, provider of the world's leading collaboration application designed for the supply chain, announces its strategic partnership with Veritas…