customer experience

Quantre Solutions, a leading customer communications management consulting and solutions design firm, unveiled CxStrategizer, the ultimate tool that…

Optoro’s all-in-one platform supercharges the customer experience, enables instant exchanges, and accelerates processing Leading returns platform …

 SuccessKPI,a leading, cloud-native, contact center customer experience insight and action platform provider, announced integration with Zoom Video…

Strategic acquisition expands Cyara’s solutions for AI and cloud contact center migration assurance Cyara, the creator and leader of the…

Cloud Contact Center Leaders Collaborate to Empower Agents and Elevate the Customer Experience Calabrio, the workforce performance company,…

Cognigy, a Conversational AI market leader, and Foundever, a global leader in the customer experience (CX) industry,announced a new partnership aimed…

 Bolt, a leading checkout technology company, announced  that its Bolt One-Click Checkout solution is now an SAP endorsed app. SAP Endorsed Apps are a…

CallMiner, the leading provider of conversation intelligence to drive business performance improvement, announced new artificial intelligence…

The national technology solutions provider is recognized in the AI-Driven Enterprise category ITsavvy, one of the fastest growing technology…

 ibex a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, announced that major utilities…