News Amazon Announced a New ‘Private Investigator’ AI Model Pooja Choudhary Jun 4, 2024 Amazon's AI 'Private Investigator' flags damaged products, improving the customer experience and preventing waste. AI-enabled technology ensures…
SaaS Flight Centre Uses Qualtrics AI to Unlock Insights from Unstructured Customer Feedback AIT Staff Writer May 28, 2024 Leading global travel agency Flight Center chose Qualtrics AI to gather actionable customer insights across multiple feedback channels with advanced…
Analytics US Airlines to Carry 6% More Passengers in the Summer Travel Season AIT News Desk May 14, 2024 A4A Predicts Record-Setting Summer Travel Season for U.S. Airlines Airlines for America (A4A) – the industry trade organization for leading U.S.…
ChatGPT GenAI Experts Series Part 1: Building Brand in the Age of AI Joyce Gordon May 8, 2024 It's a very exciting time for AI. Innovation is happening at breakneck speed. Each week brings new developments, whether it’s about the large language…
Big Data AiThority Interview with Wendy Gonzalez, CEO of Sama Sudipto Ghosh May 8, 2024 The recent advancements in Generative AI, LLMs, and deep learning (DL) have triggered a new wave of innovations in the data science industry. It is…
AI Machine Learning Projects Recap of Day 2 Qualtrics X4 Summit: New Transformational Partner Solutions Pooja Choudhary May 4, 2024 Day 2 At The Qualtrics X4 Summit (#QualtricsX4) What an epic close to day 2 of QualtricsX4. Big thanks to the Backstreet Boys for their show-stopping…
Machine Learning Qualtrics X4 Kicks Off in Salt Lake City — CEO Zig Serafin Demonstrates Next-gen of… AIT Staff Writer May 1, 2024 The event kicked off Wednesday, May 1 with a keynote from Qualtrics CEO Zig Serafin; Headline speakers include former First Lady Michelle Obama; NBA…
Customer Experience Integrating AI: A Strategic Blueprint for Outstanding CX Matt Whitmer Apr 22, 2024 We are at a defining juncture in the customer experience (CX) world. AI is an emerging trend and a fundamental component of how technology redefines…
Customer Experience Decoding the “X” Factor in Healthcare Industry: Qualtrics’ Dr. Adrienne Boissy… Sudipto Ghosh Apr 19, 2024 The XM platform is used by healthcare leaders to understand what people are saying about your organization, wherever they are saying it. The …
Customer Experience The Cost of Getting Customer Experiences Wrong is Skyrocketing in 2024 Brad Anderson Apr 16, 2024 The economy is off to a blazing start in 2024, but customer loyalty is more transient than ever. Companies have a staggering $3.7 trillion at risk…