customer experience

The adoption of artificial intelligence (AI) in contact centers is essential, not merely a trend. With increasing customer expectations, businesses…

It’s no secret that generative AI (GenAI) has taken the world by storm since its launch in late 2022. Broadly, GenAI is perfectly suited to assume…

Sift’s Q4 2024 Digital Trust Index reveals alarming 78% year-over-year rise in chargebacks, mass adoption of first-party fraud Sift, the AI-powered…

Tech Mahindra a leading global provider of technology consulting and digital solutions to enterprises across industries, announced integration…

Origin AI, the pioneers in AI Sensing technology, are pleased to announce a new strategic partnership with Verisure, the number one provider of…

In today’s fast-evolving economic landscape, financial services organizations are feeling the pressure to innovate. With global inflation, rising…

In the rapidly evolving world of GenAI, the belief that “bigger is better” is being turned on its head. While Large Language Models (LLMs) like…

Veritone expands reach in delivering enterprise AI solutions at scale Veritone, Inc. a leader in designing human-centered AI solutions, today…

Trellix GenAI solutions drive cybersecurity innovations Trellix, the company delivering cybersecurity’s broadest AI-powered platform,…

New Center of Excellence brings together DXC's industry and AI expertise and ServiceNow's GenAI solutions to streamline AI adoption DXC Technology…