customer experience

Russian writer, Leo Tolstoy once said, “The two most powerful warriors are patience and time.” We know that this prolific gentleman said this in a…

Emplifi, the leading unified customer experience platform, released its Q4 2022 Social Media Benchmark report, providing in-depth data from thousands…

Enterprises in Britain are harnessing data and analytics services to compete on operations, customer experience and employee engagement, ISG…

Parent Company of Better-For-You Fast Casual Restaurants Partners with Olo to Provide Best-in-Class Digital Experiences for Guests and Franchise…

NICE  announced the launch of a global strategic go-to-market partnership to accelerate customer experience (CX) transformation. This partnership…

TopBloc announced the expansion of its Office of Customer Experience and its intention to expand its offerings to include advisory support and…

In a continuous effort to improve the effectiveness of advisors and the satisfaction of its members, MAIF has expanded upon its collaboration with…

 Tapcart, the mobile app commerce platform for Shopify's fastest-growing brands,announced the launch of Custom Blocks, a new low-code product that…

Appian announced the availability of Appian Connected Underwriting. Built on the Appian Platform, Connected Underwriting empowers insurers to…

Hightouch, the leading Data Activation platform, announced the release of the Personalization API, a low-latency API designed to personalize any…