customer experience

Zappix, the Visual Self-Service provider, has announced the launch of comprehensive Salesforce pre-built integrations for their solution, enhancing…

Valtech, a global leader in digital services and business transformation, in collaboration with Gartner Peer Insights, has released a global report…

In an increasingly digital world, conversational AI technology has become an important tool for enhancing communications and improving the user or…

CXone delivers extended digital-first reach, hyperpersonalization, true omnichannel with digital-to-voice elevation, real-time interaction, expanded…

Medallia, the global leader in customer and employee experience,announced that Groupe Pierre & Vacances Center Parcs has selected Medallia as its…

Enterprises are deploying new technologies to improve supply chains, customer experience and sustainability, ISG Provider Lens report says…

Ministry Brands, the leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening…

Combination of Protiviti's Digital Solution and R2i brings enhanced martech services to the market, further enabling capabilities to deliver digital…

ContextLogic  one of the world’s largest mobile ecommerce platforms, announced its renewed focus on improving the customer experience, deepening…

New virtual recruitment platform increases the speed of the recruitment and hiring process, broadens the global recruiting talent pool, and…