customer experience

Glia, the leading provider of Digital Customer Service (DCS), has appointed veteran Qualtrics executive and Danaher alum Paul Sheets as the Executive…

Wipro Limited, a leading technology services and consulting company, announced the appointment of Ankush Saigal as Head of Telecom Industry Sector,…

Insider, the global leader in cross-channel personalization and customer journey orchestration, announced that Sir Richard Branson, Founder of Virgin…

TechSee announced a technology partnership with TELUS International, a leading digital customer experience (CX) innovator that designs, builds, and…

xfactrs, an AI-based decision intelligence platform for subscription businesses, announced the launch of its platform that detects revenue, cost, and…

Integrations with Zoom Contact Center and Zoom Phone help enable organizations to deepen understanding of customers and better meet expectations…

Merkle, dentsu’s leading technology-enabled, data-driven customer experience management (CXM) company, announces the appointment of Michael Butler as…

Mapp, the international provider of insight-led customer experience, is updating its marketing platform Mapp Cloud with a range of compelling new…

Ravin AI, a leader in AI-powered visual inspection across the fleet, rental, used car and insurance industries, announced that its artificial…

Investment to fuel global expansion plans as Alida accelerates growth in Customer Experience Alida, a leader in experience management, announced it…