Technology Trace3 Selects Provus Services Quoting Platform to Streamline Quoting and Boost Customer Engagement PR Newswire Mar 16, 2024 Provus, a leading provider of AI-powered services CPQ solutions, announced that Trace3, an elite technology consultancy that provides IT strategy,…
Technology Oracle Adds New Generative AI Capabilities to Oracle Fusion Cloud Applications Suite PR Newswire Mar 14, 2024 New capabilities for finance, supply chain, HR, customer experience, and beyond help organizations be more competitive, boost productivity, and reduce…
Technology Zendesk to Acquire Ultimate PRNewswire Mar 14, 2024 Leading CX innovator to deliver industry's most advanced AI agents and only complete CX platform for the AI-first era Zendesk announced it will…
Technology Automation Anywhere’s Strong Q4 Driven by Gen AI Deals and Customer Retention Business Wire Mar 13, 2024 Continued Profitability, Quarterly Growth and Strong Momentum Heading into next fiscal year Automation Anywhere, the leader in intelligent automation…
Technology Mission Cloud Achieves the AWS Generative AI Competency Cision PRWeb Mar 12, 2024 Mission Cloud Earns AWS Generative AI Competency in Consulting Services for Customer Success Mission Cloud, a US-based Amazon Web Services (AWS)…
Technology Cuber Announces Generative AI Bots for Enterprises, Tackling Customer Support Inefficiencies PRNewswire Mar 12, 2024 Cuber Inc, a Silicon Valley-based hyperautomation startup, announced its general availability of Cuber Generative AI Bots, enabling enterprises with…
Machine Learning Talkdesk Autopilot: AI Customer Service for Banks & Retailers Business Wire Mar 11, 2024 Automations powered by generative artificial intelligence dramatically improve the customer experience of everyday banking and retail interactions…
Machine Learning Bolt Express Develops New AI /ML System to Revolutionize Digital Freight Matching PR Newswire Mar 7, 2024 In the midst of a severe 2023 freight recession, Bolt Express has emerged as an industry leader by strategically investing in new technology. The…
Machine Learning TELUS International and Local Measure Announce Partnership to Elevate GenAI-Fueled CX with Engage… Business Wire Mar 5, 2024 TELUS International , a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions, including…
customer Experience Bytedance Partners with Tecnotree Moments for Next Gen AI and 5G Telecom Enterprise Monetization Business Wire Feb 29, 2024 Tecnotree, a global digital platform and services leader for AI, 5G, and cloud-native technologies, is thrilled to announce a ground-breaking…