customer experience

TELUS International , a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions, including…

Tecnotree, a global digital platform and services leader for AI, 5G, and cloud-native technologies, is thrilled to announce a ground-breaking…

Now enterprise and mid-market retailers on Shopify can easily incorporate Lily AI’s industry-leading attributes Lily AI, a retail technology platform…

FWD Group Holdings Limited announced it is extending its partnership with Microsoft with a four-year agreement to provide access to the latest…

More than 1,200 Marketers Surveyed In the U.S., EMEA, and Australia Iterable, the AI-powered customer communications platform, released the…

With unparalleled automation capabilities powered by GenAI, the partnership will deliver optimized efficiencies and business outcomes, while…

Cognizant will implement cloud and digital technologies with aim to enhance customer experience and optimize business processes and operations…

TaskGPT Combines the Ingenuity of Humans with the Power of AI to Deliver A Better Customer Experience TaskUs, Inc., a leading provider of…

The multi-million-dollar partnership will enable widespread adoption of AI and digital solutions across insurance, banking, shipping, and…

An analysis of companies investing in Qualtrics found that customer satisfaction increased by 7-12% year-over-year and employees saved hundreds of…