customer experience

Cyara, provider of the award-winning Automated Customer Experience (CX) Assurance Platform, announced it closed FY22 with more than 30% growth in…

Brands With Poor Customer Experience Will Be Cut First as “Skimpflation” Rises Seventy-nine percent of consumers plan to cancel subscriptions, move…

Deep North, the intelligent video analytics company, and Dell Technologies announced a partnership. Together, they are bringing world-class, AI-driven…

ActionIQ, the leader in customer experience (CX) solutions that deliver actionable insights from customer data, and Databricks, the data and AI…

Inaugural research report finds major CX gaps and areas of opportunity, with only 12% of organizations collecting an equal amount of solicited and…

The partnership will enable customer communication service providers to accelerate their digital transformation journey and deliver superior…

Unbabel’s annual LangOps Universe event will provide useful business advice for companies building custom CX strategies to streamline all…

Experiences are at the heart of the human condition, and in the business world, not only contribute to how consumers perceive a brand, but…

The partnership will help boost contact center employee morale and provide superior customer experiences using Conversational AI and Automation Base…

- contract boosts itel staffing and service capability in Latin America, Caribbean and beyond - Caribbean-based customer experience provider itel has…