Technology LivePerson Appoints Kevin Meeks as Chief Customer Officer PRNewswire Feb 22, 2024 Accomplished customer experience leader with track record of driving industry-best gross retention rates joins leading digital conversations company…
Technology iQor Drives Digital Transformation in Retail With NICE CXone Business Wire Feb 22, 2024 Strategic Collaboration Delivers Best-in-Class CX for the Retail Industry Through Open-Source Digital Capabilities iQor, a managed services…
Technology UST Acquires Leading Australian Process Transformation Company, Leonardo PR Newswire Feb 21, 2024 Strategic acquisition further strengthens UST's position in the dynamic ANZ market UST, a leading digital transformation solutions company, has…
Technology Mavenir Unveils Next-Gen ‘Green by Design’ OpenBeam Massive MIMO Radio Powered by Qualcomm Business Wire Feb 21, 2024 Mavenir, the Network Software Provider building the future of networks, announces new developments on its OpenBeam massive MIMO (mMIMO) portfolio,…
Technology Accenture to Acquire GemSeek to Further Expand its Customer Analytics Services Business Wire Feb 20, 2024 Accenture has agreed to acquire GemSeek, a leading customer experience analytics provider helping global businesses understand customers through…
Technology GMS Shifts to the AI-driven Future of Customer Experience AIT News Desk Feb 20, 2024 GMS presents a diversified business strategy to shift from legacy messaging provider to AI communications solutions partner, driven by customer…
Technology Catalyst by Wellstar Joins Plug and Play’s Innovation Platform PRNewswire Feb 20, 2024 Plug and Play has announced its partnership with Catalyst by Wellstar, the innovation and venture firm of one of Georgia's largest and most integrated…
Technology Anywhere365 Elevates Customer Experience with Intelligent AI Assistant through Acquisition of… PR Newswire Feb 14, 2024 Anywhere365, a global leader in Enterprise Dialogue Management software and a pioneer in customer service technology, announced the acquisition of…
Technology Is Voice Biometrics In Banking Secure Enough? AIT Staff Writer Feb 12, 2024 Generative AI voice cloning tools only need a minute of voice data–which is often scraped from social media–to create a result that is almost…
Technology Sogolytics Elevates Customer Experience Management with ChatGPT Integration Cision PRWeb Feb 9, 2024 Revolutionary Upgrade Empowers Enhanced Survey Intelligence and Customer Insights Sogolytics, a pioneering force in experience management software,…