customer experience

Now enterprise and mid-market retailers on Shopify can easily incorporate Lily AI’s industry-leading attributes Lily AI, a retail technology platform…

FWD Group Holdings Limited announced it is extending its partnership with Microsoft with a four-year agreement to provide access to the latest…

More than 1,200 Marketers Surveyed In the U.S., EMEA, and Australia Iterable, the AI-powered customer communications platform, released the…

With unparalleled automation capabilities powered by GenAI, the partnership will deliver optimized efficiencies and business outcomes, while…

Cognizant will implement cloud and digital technologies with aim to enhance customer experience and optimize business processes and operations…

TaskGPT Combines the Ingenuity of Humans with the Power of AI to Deliver A Better Customer Experience TaskUs, Inc., a leading provider of…

The multi-million-dollar partnership will enable widespread adoption of AI and digital solutions across insurance, banking, shipping, and…

An analysis of companies investing in Qualtrics found that customer satisfaction increased by 7-12% year-over-year and employees saved hundreds of…

Accomplished customer experience leader with track record of driving industry-best gross retention rates joins leading digital conversations company…

Strategic Collaboration Delivers Best-in-Class CX for the Retail Industry Through Open-Source Digital Capabilities iQor, a managed services…