customer experience

SuccessKPI, Inc., a cloud-native contact center customer experience insight and action platform provider, announced the completion of ISO 27001, GDPR,…

The company moves beyond cost and labor arbitrage to transform operations, differentiate, and enhance its services with CX solutions. Frost &…

Proven product marketing leader Sonja Keerl joins Constructor as the company expands product offerings and customer acquisition to modernize the…

The marketplace successfully launched and scaled its sponsored ads business within three months Moloco, a machine learning company, announced…

Tropic, the all-in-one SaaS procurement platform that helps companies optimize their software spend, announced the addition of Kristy McCown, Head of…

Truecaller for Business, Truecallers enterprise offering, is now launching several enhanced features like "Video Caller ID", "Call Me back-function",…

Verint The Customer Engagement Company, announced that it has received top scores in multiple customer satisfaction categories according to DMG…

Benchling, the R&D Cloud powering the biotechnology industry, announced the appointment of new executive leadership to its engineering and field…

Purpose-Built Platform Improves Scalability and Enhances Customer Experience to Help Tour Operators Fuel Growth and Rebound Following Years of…

Blox.ai, Mad Street Den's AI platform, rolls out a single unified product line for bringing together both Data Enrichment and Customer Experience…