customer experience

OutPLEX, a leading voice and digital business process outsourcing organization, has announced a new partnership with Amazon Web Services (AWS) via the…

Technology leader to accelerate Booster’s digital transformation of the energy delivery sector, enhancing customer experience and expanding access…

TechSee, the market leader in Computer Vision solutions for customer service, released the results from its 3rd annual State of Customer Loyalty and…

Using Conversica's Powerfully Human Conversational AI Digital Assistants, the Integration Gives CS Teams Unlimited Capacity for Proactive…

Twitter: 51.05% of social media content, but only 1.94% of interactions Facebook: 29.06% of content and 60.26% of interactions…

Global Oracle partner Inoapps announced that it has appointed Lyle Ekdahl to its global board as a non-executive director. Ekdahl joins Inoapps…

Granify Inc., responsible for optimizing 6.7 billion shopping sessions in 2021, announced the release of Granify for Search. This new search…

Medallia, the global leader in customer and employee experience,announced that Uncommon James, a leading jewelry brand founded by television…

Treasure Data, an award-winning enterprise customer data platform (CDP), introduced a new strategic vision and product positioning, reflecting the…

Technisys, the company behind Cyberbank, the cloud-native, next-gen digital banking platform, continues to redefine the digital transformation journey…