customer experience

New Hires Provide Digital Transformation and Automation Resources to Accelerate Growth and Innovation Across the PPC Family of Companies…

Kapten & Son and Paris Saint-Germain utilize Emplifi’s Social Marketing Cloud to manage, measure, and create exciting video content for their…

Choicefom, China's leading CEM management platform provider introduced a brand-new CEM concept to its Total Experience Management platform TX that…

Forsta, an industry-leading global provider of market research and customer experience (CX) technology, announced the launch of its Digital Diaries…

You’ve been with Merkle since 2020. What attracted you to the company? What has kept you with them? I’m incredibly excited about this next…

Leading manufacturer of professional cleaning equipment will harness power of artificial intelligence to clear a path towards better agent and…

Telesmart.io, an expert in global number and messaging services, has been selected by Liquid Cloud, a business of Cassava Technologies, a pan-African…

Observe.AI , an Intelligent Workforce Platform that transforms contact centers through AI, unveiled its latest research, State of Contact Center…

Google Cloud announced a new partnership with global fashion retailer, H&M Group. The alliance will see the Swedish multinational leverage Google…

Merkle, dentsu's leading technology-enabled, data-driven customer experience management (CXM) company, announced the launch of its 2022 Loyalty…