Customer Experience SequenceShift Achieves AWS Travel and Hospitality Competency PRNewswire Aug 28, 2023 SequenceShift proudly announced that it has achieved the Amazon Web Services (AWS) Travel and Hospitality Competency. This designation recognizes…
Machine Learning Cogito Expands Relationship with Leading US Health Plan and Deepens API Integration with Fortune 25… Business Wire Aug 10, 2023 Cogito continues to drive exceptional return on investment (ROI) for customers, leading to expanded and strengthened relationships with world’s…
Machine Learning LogiNext Drives Digital Transformation Across Retail Logistics Operations at Cp Axtra Public Company… Business Wire Aug 10, 2023 Fast-paced adoption of digitization across the globe is creating a new paradigm of customer experience in today’s omnichannel retail world.…
Machine Learning Firstsource Solutions Launches FirstSenseAI Business Wire Aug 4, 2023 A platform leveraging ‘human-centric AI’ that helps companies - transform customer experience and operations - understand customer data in…
Machine Learning Yext Delivers Summer ‘23 Release with New DXP Innovations to Help Businesses Accelerate Success… Business Wire Aug 3, 2023 Yext simplifies how organizations generate experiences for any customer on any digital channel at scale Highly anticipated Yext Chat now…
Customer Experience Salesforce Launches Starter Suite, Simplifying CRM for Small Businesses AIT News Desk Aug 2, 2023 Starter brings sales, service, and marketing capabilities together in a simple, out-of-the-box experience to help SMBs find, win, and keep customers…
Business Intelligence AiThority Interview with Bret Greenstein, Partner, Data & AI at PwC Sudipto Ghosh Jul 27, 2023 Please tell us about your current role at PwC. How did you arrive at this company? I currently serve as a Cloud and Digital Partner focused on AI…
Machine Learning 8×8 Launches New Technology Partner Ecosystem to Deliver Best-in-Class Integrated Solutions for… Business Wire Jul 17, 2023 Tight Integrations with New Partners Enable Organizations to Seamlessly Add AI-Driven, Tailored Experiences to Meet and Exceed Their CX Goals…
Machine Learning Botco.ai Selected by Google for Startups Latino Founders Fund PRNewswire Jul 17, 2023 Botco.aithe GenAI Chat Cloud company, announced it has been selected by Google as a recipient of $150,000 in cash as part of Google’s Latino Founder…
Machine Learning SOCi Enhances Platform with New Solution to Fuel Real-Time Multi-Channel Customer Insights PR Newswire Jul 13, 2023 SOCi the leading comarketing cloud for multi-location enterprises, has launched SOCi to empower businesses to proactively collect continuous…