Customer Experiences

Thrillworks CEO and Founder Jay Bousada announced a rebrand and launch, introducing the company as an industry-shaping Digital Acceleration Partner…

Dialpad Ai Agent Assist and soon to be released, Ai QA Scorecards to provide real-time insights to maximize success with customers, reduce contact…

Following a nine-digit Euro investment of Silver Tree and Perwyn, SALESmanago is strengthening its C-Level executive team to help grow the company…

Additional solutions in latest platform release help deliver better employee and customer experiences, simplify order management and employee…

Salesforce, the global leader in CRM, introduced new Customer 360 innovations that provide companies with powerful automation and intelligence…

Digital CX Week 2022 to feature online sessions by industry thought leaders and analysts embracing digital solutions to meet customers whenever,…

Credit Union accelerates and simplifies processes to better serve members and support employees with Pega CRM solution Pegasystems  the low-code…

The groundbreaking platform will lead to sharper audience insights, and enhanced decision-making across airports, financial institutions, and retail…

Using only light and a projector, HoverTouch lets customers explore products virtually, collecting crucial data and boosting sales Spacee, which…

Tropic, the all-in-one SaaS procurement platform that helps companies optimize their software spend, announced the addition of Kristy McCown, Head of…