Customer Experiences

Lightspeed, the one-stop commerce platform for merchants around the world to simplify, scale and create exceptional customer experiences, announced a…

The NICE CXone Fall 2021 release drives powerful CSAT improvements by creating frictionless customer experiences that start at brands’ digital…

ActionIQ, the leading Enterprise Customer Data Platform (CDP), announced the general availability of ActionIQ Real-Time Customer Experiences (RTCX).…

Survey results show how language impacts trust and business growth potential: One in four Consumers would not spend more than $500 if brands do not…

Uniphore announced that it has completed its acquisition of Jacada and is unveiling the industry’s most comprehensive platform that will further…

Google Cloud Named the Preferred Cloud Partner for UJET, Customers can purchase and deploy UJET from Google Cloud Marketplace UJET, Inc., the…

Unified, cloud engagement hub harnesses holistic customer data, artificial intelligence and machine learning to drive end-to-end, winning experiences…

mParticle, the largest independent Customer Data Platform, announced new Data Planning tools and best practices to help marketers, developers and…

Acxiom, the customer intelligence company whose data-driven solutions create business growth by enabling better customer experiences, announced it has…

Accenture Federal Services (AFS) has launched a new report, Futureframe: Human-Centered Design at Societal Scale, which unveils specific steps for…